Agora Worldwide Inc. (hereinafter referred to as "our company") recognizes that protecting personal information is the foundation of our business activities and also our social responsibility. Our company handles a wide variety of information, including information about our services and personal information provided by customers. Regarding the protection of personal information, we have established related regulations and a management system, and have also established the following privacy policy, which we have thoroughly informed our executives and employees about, and will use, manage, and protect personal information appropriately in accordance with this policy.
1. Collection, use and provision of personal information
In conducting our business activities, we are aware that customers provide us with important information. We have established an information management system to protect personal information in accordance with the actual circumstances of each business, and will handle the collection, use, and provision of personal information appropriately in accordance with the prescribed regulations.
2. Compliance with laws and regulations
We will comply with laws and regulations regarding the handling of personal information.
3. Safety measures
In order to protect personal information, we will take measures based on information security regulations to manage such personal information, specify how to take personal information out of the country, and prevent unauthorized access by third parties, in order to prevent the leakage, loss, falsification, destruction, etc. of personal information.
4. Requests from the individual
If we receive any request from an individual regarding the disclosure, correction, deletion, use or provision of their personal information, we will respond in good faith.
5. Personal Information Management Regulations
We will promote understanding among our executives and employees of the importance and necessity of protecting personal information, and will establish and comply with personal information management regulations in order to ensure the appropriate management of personal information.
Purpose of use of personal information
We will only use personal information that you provide (or that has been provided) in connection with our business activities for the following purposes:
1. Customer Personal Information
To provide information about our services, etc. To respond to inquiries regarding our service information, etc. To carry out business transactions such as after-sales service regarding our company's service information, etc. To verify your identity for the purpose of selling or providing our services To conduct questionnaire surveys and monitor surveys regarding our service information, etc. For marketing activities regarding our service information, etc. When it is necessary to provide other information about our services, etc.
2. Personal information of shareholders and investors
To exercise rights and fulfill obligations under laws and regulations For shareholder management in accordance with laws and regulations To provide information and conduct research on IR activities to shareholders and investors
3. Personal information of business partners
For business-related communications and business negotiations, etc. For information management and income and expenditure processing
4. Personal information of job applicants
To contact, provide information and conduct research regarding recruitment activities
5. Personal information used in public relations activities
To provide information as part of public relations activities
6. Personal information regarding environmental conservation activities
To provide information and conduct questionnaire surveys regarding CSR and environmental conservation activities
Contact point
Requests for disclosure of personal information currently held by our company and questions regarding our handling of personal information can be made through the following procedure. Please note that we may not be able to respond to requests that do not follow this procedure.
1. Procedures for disclosure of personal information
Please send it by mail to the address below. We will confirm that you are the person making the request or your representative, and once we have received confirmation, we will either send you a written response or respond in a manner agreed upon by you and our company. Please note that postage costs will be borne by you, and that it may take some time for us to respond.
2. Delivery address
〒105-0022 21F Shiodome Shiba Rikyu Building, 1-2-3 Kaigan, Minato-ku Agora Worldwide Inc.